Since its inception, the Urology and Men’s Health Centre at OneWelbeck has developed into one of the leading day-case and outpatient urology clinics in London. Formed by leaders in the field, the dedicated centre provides world-class support and care for patients over the entire course of their journey, from initial consultation to clinical nurse specialist (CNS)-led follow-up.

Offering a one-stop benign prostatic hyperplasia (BPH) service, rapid diagnostics across all areas of urology, andrology and reproductive health and advanced treatments, the centre delivers world-class care and an elevated patient experience.

Discussing the centre’s unique set-up and service model, Professor Asif Muneer, consultant urological surgeon and andrologist, and professor of urology and surgical andrology at
UCL, and Mr Neil Barber, consultant urological surgeon, share the reasons why OneWelbeck is London’s leading day-case and outpatient urology clinic.

How was OneWelbeck’s Urology and Men’s Health Centre formed?

‍Mr Neil Barber (NB): We’ve been gradually assembling an ever-growing group of urologists with a span of sub-specialisation. Modern surgery and care methods are all about the collaboration of subspecialists. The concept behind the centre was to build a large multi-speciality team that provides high-quality investigations and advanced treatments for all urological conditions under one roof. As consultants, the ability to use our experience and knowledge to shape the service means we’re able to build an exceptional offering that facilitates an unmatched quality of care and patient experience.

What conditions are treated within the centre?

‍Professor Asif Muneer (AM): We run a dedicated men’s health and andrology service where we see patients experiencing problems with anything to do with the penis and scrotum, particularly erectile disfunction, male infertility, penile curvature, foreskin problems and low testosterone. This team is part of a wider urology group, which allows us to deliver diagnostics and treatment for the entire spectrum of conditions and health issues in the field of urology. So, while the focus is on providing care for male fertility, erectile function and andrology-related issues in our Men’s Health Centre, we’re able to seamlessly cross-refer patients with other urological issues to our specialist colleagues within OneWelbeck, and vice versa, for expedited, hassle-free care.

What sets OneWelbeck’s services apart from other private health facilities?

‍AM: It’s a fairly novel concept that at OneWelbeck we have a pure day-case facility, where we conduct outpatient surgery and diagnostics for male fertility, penile problems and andrology patients. In addition to this, our diagnostics, including imaging and blood tests, all take place in-house. We’ve got an exceptional imaging department with multiple CT and MRI machines, giving us the advantage of rapid diagnostics for patients. If a patient then needs surgery, that can take place in the same facility too. With everything under one roof, we’re able to offer our patients unrivalled access to the fast and efficient care they need and deserve.

How do the staff and facilities enhance a patient’s time spent at OneWelbeck?
NB: When you come to OneWelbeck, there’s a joy that you feel from our staff at all levels, and I think the patients recognise and appreciate that. There’s no doubt as well that the surroundings are wonderful – when many patients arrive, they remark that we work in such a wonderful setting. One of the joys of our department being on the sixth floor is that on a sunny day, when the balcony doors are open, it’s an extremely pleasant, relaxing place to be.

How do patients access care at OneWelbeck?

‍AM: Patients come to see us from all over the world, not just London, and in various ways – they may have been recommended by a friend or family member, they might be referred by their GP or another clinician they’ve seen, or some simply find us online. 

Many patients also come to the Urology and Men’s Health Centre because of a referral from a OneWelbeck colleague in another department. That’s another of the many benefits of having multiple specialties under one roof – sometimes, an issue is identified by another clinician and, as the patient is already within our single system, they can be referred quickly and easily, without the hassle of re-registering. This gives our patients a continuity of care that simply isn’t provided by other private hospitals and clinics at present. 

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To learn more about our services or to refer a patient,

please call +44 (0)20 3653 2000

or visit onewelbeck.com

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